Customer satisfaction is our brand’s paramount mission as well as the delivery of a reliable service, high quality products, and commitment to environmental sustainability. We want you to shop with confidence, so for any reason that you’re dissatisfied with your purchase, you can return it to us for a replacement or full refund – free of charge!

Happiness guarantee is our brand promise. All you have to do is reach out to our customer service team and provide proof of purchase. We may also require images or videos of the product so we can better understand your concern and resolve the issue.

With Bath Bomb City, everything is as simple.